Note: This pocket book is available in several languages: English, German, French.This Pocket Gui...
Note: This book is available in several languages: Dutch, English, French, Spanish.Foundations of...
For trainers free additional material of this book is available. This can be found under the 'Tra...
Capacity Management is described in most key ITSM frameworks: ITIL, ISO 20000 Microsoft Operation...
Note: This book is available in several languages: Dutch, English, French, Spanish.Het best verko...
Note: This pocket book is available in several languages: English, German, French.This Pocket Gui...
Vanaf 2001 hebben de ITIL pocketguides van Van Haren Publishing lezers over de gehele wereld inge...
Since 2001 the Van Haren Publishing ITIL Pocket Guides have helped readers all over the world to ...
CONTAINS THE TEXT FOR ISO IEC STANDARDThis groundbreaking new title looks at the ISO IEC 20000 St...
Foundations of ITIL and its predecessors have become the industry classic guide on the topic of I...
This title is the sister book to the global best-seller Metrics for IT Service Management. Taking...
Note: This pocket book is available in several languages: English, German, Dutch.Die ITIL® Tasche...